New to Victoria?

Welcome BC Newcomer's Guide

Settlement Orientation Services


Find free newcomer services near you - Click

Local Services Provider for Temporary Residents


Learn, Live and Work in BC - Students

Information for places to go & things to do - [HelloBC], [Tourism Victoria]

Government Forms 

forms to help with your settlement into Canada

MSP (Medical Services Plan) - [Eligibility], [MSP -  Apply Online], [Premium Assistant - Apply Online]

PharmaCare for BC Residents - [Eligibility],  [Fair PharmaCare - Apply Online]

ICBC (Insurance Corporation of British Columbia) - [Driver Licensing & ID]

SIN (Social Insurance Number) -  [Eligibility], [Enrolment]



Guide to the Employment Standards Act

WorkSafe BC


Employment Insurance benefits -[Apply Online]

Top 20 Job Posting Sites in Canada

Resume Format in Canada

The Winning Resume - Presented by SASS Careers

Acing the Interview - Presented by Anthony Daigle

Power Up Your Job Search - Work BC


Upcoming Job Fair and Employment Events

July 17, 2019


July 25, 2019


Network in Victoria & surrounding areas


Community Centre Your Neighbourhood Resource group (Childcare, various activities for family and more!)


Health Services 

Find nearest Walk-in Clinic and wait time - Click

Victoria Youth Clinic 

Island Sexual Health 

Find a Doctor 

HealthLink BC - Call 811 to speak to health service navigators, registered nurses, dietitians, qualified exercise professionals and pharmacists 

Healthy Kids Program - provides coverage for basic dental treatment, optical care and hearing assistance to children in low-income families, who are not in receipt of income assistance, disability assistance or hardship assistance.

Immunize BC - Evidence-based immunization information and tools for B.C. residents


Useful Resources


Need help?

Develops, manages and administers a wide range of subsidized housing options across the province. 



A range of free services available to people with low incomes. Services include legal information, legal advice, and legal representation (a lawyer to take your case).

  • TAPS (Together Against Poverty Society)

Providing free, face-to-face legal advocacy for people with income assistance, disability benefits, employment standards, and tenancy issues.

  • VIHRC (Vancouver Island Human Rights Coalition)

Through advocacy, support, and human rights education, we assist people who have experienced discrimination.

  • FSGV (Family Services of Greater Victoria)

Helps children, youth, and adults manage the challenges of separation, divorce, or transition to a new family structure

An inner-city community centre serving Greater Victoria’s most vulnerable: working poor, impoverished elderly, mentally and physically challenged, addicted and the homeless.

Transitional Housing, Brain Injury, Childcare, Senior, Young Parent outreach, Respite & Respitality

Advocating for and providing emergency shelter, supportive housing, integrated health care and other support services to end homelessness



Providing information and referral regarding community, government and social services in BC. The help line services include 211, the Alcohol and Drug Information and Referral Service (ADIRS), the Problem Gambling Help Line, VictimLink BC, and the Youth Against Violence Line.

An accessible, door-to-door shared transit service for people with permanent or temporary disabilities that prevent them from using fixed-route transit without assistance from another person.

  • Crisis Centre (Crisis Intervention and Suicide Prevention Centre of BC)

 A non-profit, volunteer organization committed to helping people help themselves and others deal with crisis